Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism

About Centrecare

Centrecare is a not-for-profit organisation with over 300 employees, delivering professional counselling, support, accommodation, mediation and training services across more than 11 locations throughout the Perth Metropolitan area, Goldfields and Bunbury region.

Guided by our purpose of “People Making Time for People”, we are committed to enhancing wellbeing through compassionate, professional and values-led services that respect the dignity and diversity of the people and communities we serve.

The Role

We are seeking an experienced Program Manager to join Centrecare on a full-time, permanent basis, based in Kalgoorlie / Goldfields.

Reporting directly to the Executive Manager, this senior leadership role is responsible for the overall performance, reputation and development of Centrecare’s programs and workforce across a diverse service portfolio.

You will provide leadership and oversight across multiple programs, including:

• Family and Domestic Violence
• Men’s Behaviour Change
• Family Relationship Services
• Mental Health programs

As a key member of the Senior Management Team, the Program Manager plays a critical role in ensuring services are delivered in line with funding agreements, professional standards, and Centrecare’s Therapeutic Framework, while contributing to broader organisational leadership, innovation and continuous improvement.

About You

We are looking for a confident, values-driven leader who can work both autonomously and collaboratively in a complex service environment.  You will bring strong people leadership skills, a solution-focused mindset, and a genuine commitment to supporting staff, clients and community outcomes.

You will be responsible for:

• Providing leadership, supervision and support to multidisciplinary teams
• Conducting performance reviews and supporting staff development
• Monitoring service delivery through audits, reporting and outcome measurement
• Ensuring compliance with Centrecare policies, procedures and Therapeutic Framework
• Managing operational, financial and reporting responsibilities across programs
• Promoting services within the community and representing Centrecare at interagency forums
• Contributing to agency-wide leadership, planning and strategic initiatives

To be successful in this role, you will demonstrate:

• A Bachelor qualification in Social Sciences or Mental Health (e.g.  Psychology, Social Work, Counselling or related discipline)
• Senior management experience within the community services sector or a similar environment
• Demonstrated experience managing and leading multidisciplinary teams
• Strong leadership and supervision capability, including performance management
• Solid understanding of counselling approaches and therapeutic frameworks
• Ability to promote services and represent an organisation within community and interagency settings
• Proven ability to work autonomously while contributing positively to a leadership team
• Strong stakeholder engagement, consultation and negotiation skills
• Demonstrated commitment to professional development (self and others)
• Knowledge of the Goldfields region, including local needs and service systems

Why Join Centrecare?

In return, Centrecare offers a supportive and values-led workplace, along with an attractive benefits package, including:

• Competitive remuneration
• Regional area zone allowance included in annual package.
• Accommodation support of $300 per week for the first 12 week.
• Salary packaging options up to $15,900, increases your take home pay.
• Annual leave loading at 17.5%.
• Extra 5 days leave per year pro rata.
• Comprehensive training and professional development
• Clinical and management supervision
• Insurance cover to and from work.
• Discounted corporate health cover provided for by Bupa and Medibank Private.
• Access to confidential Employee Assistance Program.
• 12 weeks paid maternity leave.
• Study leave (after two years of service)

Kalgoorlie Lifestyle Benefits:

Located approximately 600km from Perth, Kalgoorlie offers a unique lifestyle with a strong community feel, affordable housing and access to the outback.  The region is a short 50‑minute flight or a scenic six-hour drive from Perth, making it ideal for long weekends and lifestyle flexibility.  A zone allowance is available to eligible employees working in the Goldfields region.

How to Apply

To view the full position description and selection criteria, and to apply, please click Apply to visit our online job portal.

Please note: Only applications that address the selection criteria will be considered.

At Centrecare:

Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap. All Centrecare employed Aboriginal staff are provided with cultural support through the Cultural Leads.

www.centrecare.com.au