Client Services Officer
- Part time position,
- Located at Child Parent Centre Gosnells
- 5 days extra leave (5 weeks in total!) plus many more generous NFP benefits
Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism
Join an organisation that makes a real difference within the community.
About Centrecare
Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.
The Child and Parent Centre – Gosnells
The Child and Parent Centre – Gosnells is managed by Centrecare in partnership with Gosnells Primary School. The centre is located at Gosnells Primary School and is a vibrant, happy hub for families with children 0 to 8 years living in the community to meet specific needs, programs and services that support families and help children develop and learn during their early years.
The Role
Working in a small team, you will be the first point of contact for enquiries and attend to the general administrative duties of the Child and Parent Centre whilst providing support to the coordinator and other staff. We require someone with strong administrative skills who can easily engage with the community the moment they walk through the door.
- Managing multiple calendars for appointment bookings
- Answering calls promptly and in a courteous manner
- In this busy and fast paced environment, you need to be able to handle multiple queries and follow procedures and policies as outlined.
- Attend to general enquiries and provide assistance where possible.
About You
- Diploma or Cert IV in Business or Business Administration or other relevant fields.
- Demonstrated ability to provide high-quality customer service and reception support.
- Ability to oversee the day-to-day operation of an office and associated equipment and supplies.
- Proven administrative and data management skills with attention to accuracy and detail.
- High level of computer and digital literacy, including Microsoft Office, Canva, and social media platforms.
- Strong teamwork and interpersonal skills with the ability to work independently and collaboratively.
- Demonstrated problem-solving skills, initiative, and the ability to manage competing demands.
- Commitment to professionalism, cultural awareness, confidentiality, and workplace health and safety.
- WA Driver’s Licence.
- National Police Certificate.
Benefits
- Discounted corporate health cover provided for by Bupa and Medibank Private.
- Salary packaging options up to $15,900, increases your take home pay.
- Annual leave loading at 17.5%.
- Extra 5 days leave.
- per year pro rata.
- Access to training and professional development.
- Insurance cover to and from work.
- Access to confidential Employee Assistance Program.
- 12 weeks paid maternity leave.
- Study Leave of five hours per week after two years of service.
- Clinical and Management Supervision.
- Aboriginal staff provided with cultural support through the Cultural Leads.
How to Apply
Click apply and you will be directed to our online job board to view further details on the vacancy description and complete your application.
Position Closes: 4 January 2026
Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed.
Should you have any queries, please contact Human Resources on (08) 9288 2244
At Centrecare:
Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.
We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap. All Centrecare employed Aboriginal staff are provided with cultural support through the Cultural Leads.
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