Client Services Officer
- Salary packaging options up to $15,900pa
- Accommodation support of $300 per week for 12 weeks
- 5 days extra leave (5 weeks in total!) plus many more generous NFP benefits
Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism
Join an organisation that makes a real difference within the community.
About Centrecare
Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West region.
The Role
Working in a small team, this role is the first point of contact for all clients and enquiries and will attend to the general administration duties of the Kalgoorlie branch. We require someone with strong administrative and organisational skills to provide a positive impact to the team and office.
- Manage multiple calendars for appointment bookings.
- Answer calls promptly and in a courteous manner.
- Ability to handle multiple queries and follow procedures for multiple different services offered.
- Attend to general enquiries and provide assistance where possible, including referring to other branches or agencies.
- Support the team and managers as needed.
About You
- Certificate III or higher in Business, Business Administration or other relevant fields.
- Demonstrated experience responding to customers and clients as the first point of contact within an organisation to include operating a multi-line telephone system.
- Ability to oversee the day-to-day operation of an office and associated equipment and supplies
- Ability to take high quality minutes of meetings.
- Excellent computer skills to include data entry and typing.
- Ability to work as part of a team and independently.
Benefits
- Regional zone allowance included in annual salary.
- Salary packaging options up to $15,900, increase your take home pay.
- Annual leave loading at 17.5%.
- Extra 5 days leave per year pro rata.
- Access to professional development and training.
- Discounted corporate health cover provided for by Bupa and Medibank Private.
- Insurance cover to and from work.
- Employee Assistance Program.
- Centrecare-employed Aboriginal staff are provided with cultural support through the Cultural Leads.
How to apply
Click apply and attach your resume and up-to-date cover letter.
Position closes: 7 November 2025
Shortlisting will commence straightaway, Centrecare reserves the right to close the position early if needed.
For any queries, please contact Caroline Jusman - Human Resources Officer on (08) 9288 2244 to discuss.
At Centrecare:
- Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.
- We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
- We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap. All Centrecare-employed Aboriginal staff are provided with cultural support through the Cultural Leads
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