Homelessness Services Connector
- Salary packaging up to $15,900pa
- 5 days extra leave (5 weeks in total!) plus many more generous NFP benefits
Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.
Join an organisation that makes a real difference within the community.
About Centrecare
Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, family violence support, mediation and justice programs in over 11 locations across the Perth Metro, Goldfields and Bunbury region.
The Service - Entrypoint
The service supports the Department of Communities Find My Way portal. The Find My Way portal is an online tool that can be utilised by members of the Western Australian public to access information on specialist homelessness services (SHS) in Western Australia. For people experiencing or at risk of primary homelessness, there will be an option via the portal to connect online with a Homelessness Service Connector.
About the role
The Homelessness Services Connector provides support to people experiencing or at risk of primary homelessness to connect to relevant accommodation and other service providers. Clients self-refer through the Find My Way website;
- Triaging clients and making appropriate referrals to available services and/or accommodation.
- Liaising with specialist homelessness services to progress referrals.
- Communicating to service users the outcome of referrals via an online tool.
A few specifics
- Actively network, foster and establish linkages with specialist homelessness services.
- Assist in providing up-to-date information on a range of accommodation options and support service resources in the metropolitan area.
- Enter all required data and information Specialist Homelessness Information Platform.
- Make referrals to available services and/or accommodation.
- Work collaboratively with specialist homelessness services and clients to provide a range of referrals to services.
About You
- Recognised bachelor's degree in Community Development, Social Work, Social Sciences or related disciplines.
- Relevant professional experience of 1-3 years working with homelessness services and supporting clients facing FDV.
- Highly proficient in computer literacy, online software and the ability to collect statistical data related to service delivery.
- Ability to work with a broad cross section of people.
- Valid WA Drivers' licence.
- Current National Police Certificate and Working with Children Card.
Benefits
- Salary packaging options up to $15,900, increases your take home pay.
- Discounted corporate health cover provided for by Medibank Private.
- Annual leave loading at 17.5%.
- Extra 5 days leave per year pro rata.
- Access to professional development and training.
- Insurance cover to and from work.
- Employee Assistance Program.
How to Apply
Click apply and you will be directed to our online job board to view further details on the vacancy description and complete your application.
Position Closes: 16 July 2025
Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed.
At Centrecare:
Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.
We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
We support the Uluru Statement from the Heart: Centrecare is committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.
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