Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

Join an organisation that makes a real difference within the community.

About Centrecare

Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation, and training services: in over 11 locations across the Perth Metro, Goldfields and Bunbury region. 

About the Services

Centrecare’s counselling services consist of a variety of services including the Family and Relationship Services (FaRS), Gambling Help WA, and Financial Counselling.  These services aim to strengthen family relationships, prevent breakdown, ensure the wellbeing and safety of children and increase participation in community so as to strengthen community wellbeing and functioning.  The services deliver a range of activities through the provision of broad-based counselling and education to families of different forms and sizes.

The Role

The Team Leader position is to oversee, guide and support the delivery of Centrecare’s counselling programs across the Perth metropolitan area.  The position is based in Perth, however, will travel to other locations to support the various staff located at other branches.

The purpose of the role is to ensure the high-quality delivery of the programs to ensure contractual requirements are being met in a professional and ethical manner that reflects the Ethos and practice of Centrecare.  You will manage the staff who work in the programs effectively by providing practical support and direction for our clients who are facing complex issues.

We want someone who is passionate about their work and is dedicated to supporting staff and clients.  The ideal applicant will have a therapeutic and evidence-based practice approach, experience working with a range of client issues associated with dispute resolutions and homelessness as well as experience supervising employees.

A few specifics:

• Supporting staff by advising on complex cases and / or co-mediating.
• Networking with stakeholders, liaising with program stakeholders and attending relevant funding body meetings.
• Draft reports, review statistics, and contribute to management board reports.
• Provide regular management supervision with staff and group case management reviews.
• Provide training to staff on internal processes.

What we are looking for:

We are interested in a strong leader and communicator with the ability to work both autonomously and collaboratively with Senior Management on long term goals.  Someone that can support, mentor, and provide staff with a solution focused approach.

To be successful, you will need:

• Recognised qualifications in Social Work/Sciences, Justice, Psychology, Childhood development and/or Family Studies and related disciplines or equivalent.
• Demonstrated experience and ability to lead and work within a multidisciplinary team.
• Specialist knowledge of community services and service delivery.
• Experience in case management, report writing, tender writing, and coordination of client services.
• Excellent written and verbal communication skills.
• An understanding of culturally appropriate, strength-based approaches to client services.
• Demonstrated ability to work under and follow policies and procedures.
• Current WA driver's license and reliable vehicle for the purpose to travel when required.
• Be available for one evening shift per week (Tue, Wed or Thur to 8pm)

Benefits

• A competitive remuneration package.
• Excellent salary packaging options (up to $15,900).
• Comprehensive training and professional development.
• Clinical and Management Supervision.
• Access to corporate health cover provided for by Medibank Private.
• Annual leave loading at 17.5%.
• Extra 5 days leave per year.
• Study leave of five hours per week after two years of service.
• Insurance cover to and from work.
• Twelve weeks paid maternity leave.
• Employee Assistance Program.

How to Apply

A full list of selection criteria can be accessed on our online job portal - click Apply and you will be direct to our portal.  To be successfully screened for this role, applications will only be considered if the selection criteria is submitted. 

Position Closes: 18 July 2025

Shortlisting will commence straightaway, Centrecare reserves the right to close the position early if needed.  Should you have any queries please contact Michelle Angell, Human Resources Lead on (08) 9325 6644 for a confidential discussion.  

At Centrecare:

Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart: Centrecare is committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.

www.centrecare.com.au