Client Services Officer

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

Are you an experienced administrator?

Can you handle multiple phone lines and people wanting attention?

Our state of the art Midland office is looking for a Full Time Client Services Officer to join their busy team on a full-time 12 month maternity cover contract. 

The Role

You will be the first point of contact for all clients and enquiries, and will attend to the general administration duties of the branch.

What you need to know

  • You will be working in a busy office which holds several of our programs and services. 
  • Managing multiple calendars for appointment bookings.
  • Answering the phone and directing calls for all services.  
  • Some of our clients are experience domestic violence or homelessness so you need to be compassionate but professional.
  • Assist clients that walk through the door for appointments or enquiries in a friendly, professional manner.


  • Experience in a client services environment.
  • Advanced knowledge of all general Microsoft programs and a willingness to learn our own internal booking and records systems.
  • National Police Clearance.
  • Availability to work Monday – Friday
  • Drivers licence and access to a reliable vehicle.
  • Ability to stay calm under pressure and work autonomously. 

If you thrive on a supportive team focused environment and are looking for a supported position in a stable organisation, we would like to hear from you. In return you will be offered a flexible and supportive environment as well as a number of attractive staff benefits. You will be making a difference to your local and surrounding community. 

How to apply

Apply directly through our online job board by clicking APPLY NOW or  and you will be taken to our online job board where further details can be found on the vacancy description. Please note successful applicants must meet the selection criteria.

Position Closes: Shortlisting will commence straightaway, Centrecare reserves the right to close the position early if needed.

Should you have any queries please contact Human Resources on (08) 9288 2244 for a confidential discussion.  

Centrecare believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

Vacancy Description - Client Services Officer - 12 month Application Package exp 07102022.pdf (611 kB)
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