Client Services Officer
- Support the Entrypoint team based in Gosnells
- Part time, 3 days a week
- 5 days extra leave (5 weeks in total!) plus many more generous NFP benefits
Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism
Join an organisation that makes a real difference within the community.
About Centrecare
Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.
The Role
This Client Service Officer role sits within the Entrypoint Perth service located in Gosnells, supporting a team of skilled professionals who assist families and individuals experiencing and at-risk of homelessness. This role will provide client liaison support and administrative support to the Entrypoint team. You will bring strong administrative and organisational skills to provide a positive impact to the team.
- Liaise with accommodation and service providers.
- Triage and respond to voice messages.
- Assist with data entry.
- Handle multiple tasks and demands following correct procedures.
- Ability to take minutes with speed and accuracy 60 wpm.
About You
- Minimum Cert II or III in Business Administration or equivalent.
- 1-2 years' experience in a similar work environment or setting.
- Demonstrated experience responding to customers and clients, including operating a multi-line telephone system.
- Excellent computer skills to include data entry, file management and databases.
- Highly developed interpersonal and communication skills with clients, staff and people within the community, demonstrating the ability to work across diverse cultures.
- Ability to work as part of a team and independently.
- Must be available to work on a 7-day roster with a combination of shifts, including weekends.
- National Police Certificate (validity within 12 months).
- WA Drivers Licence.
Benefits
- Discounted corporate health cover provided for by Bupa and Medibank Private.
- Salary packaging options up to $15,900, increases your take home pay.
- Annual leave loading at 17.5%.
- Extra 5 days leave per year pro rata.
- Access to training and professional development.
- Insurance cover to and from work.
- Access to confidential Employee Assistance Program.
- 12 weeks paid maternity leave.
- Study Leave of five hours per week after two years of service.
- Clinical and Management Supervision.
- Aboriginal staff provided with cultural support through the Cultural Leads.
How to Apply
Click apply and you will be directed to our online job board to view further details on the vacancy description and complete your application. In your Cover Letter, please indicate the role you are applying for.
Position Closes: 17 April 2026
Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed.
For any enquiries, please contact Human Resources on (08) 9288 2244
At Centrecare:
Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.
We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap. All Centrecare employed Aboriginal staff are provided with cultural support through the Cultural Leads.
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